The terms, conditions and disclaimer below have no relation to TeamViewer Gmbh and have been individually defined by a TeamViewer user.

TeamViewer is a third-party software product provided by Teamviewer Gmbh and used by Gianluca Gentile's G Tech Group ("G Tech Group") to provide remote support to Customers. G Tech Group makes no warranties about the TeamViewer product and will not be responsible for any malfunctions caused by TeamViewer on the Customer's computer. G Tech Group has all the necessary licenses to use TeamViewer.

By installing or otherwise using TeamViewer and accepting G Tech Group's request for remote connection, Customer authorizes G Tech Group to access its computer and any data on it to which G Tech Group reasonably should have access for the purpose of performing the Activity.

The Customer must cooperate with G Tech Group by maintaining telephone contact with the G Tech Group technician in charge of the support activity and must monitor the activities performed by them throughout the remote support session.

The Customer understands and agrees that by using TeamViewer G Tech Group will have temporary remote control of the Customer's computer in order to verify and attempt to resolve the reported problem. The Customer has the ability to visually follow in real time the actions performed by the G Tech Group technician and, if he/she encounters performance or other problems, he/she may at any time ask the G Tech Group technician to suspend the activity and interrupt the remote connection.

During the remote assistance session G Tech Group will make every effort to access only the Customer's data necessary for the purpose of performing the activity. In the event that the G Tech Group technician has access to other data on the Customer's computer G Tech Group will take all necessary measures to ensure their confidentiality in compliance with the provisions of EU Regulation 679/2016 (GDPR).

Customer understands and agrees that G Tech Group shall in no event be liable for any direct, indirect, exemplary, incidental, special, consequential, or any damages whatsoever, regardless of cause or attribution of liability (including, but not limited to, damages resulting from loss of income or revenue, loss of privacy, loss of use of any computer or software, business interruption, loss of business information, or other economic loss), arising out of the Remote Support Activity.