IT Support for Business
Professional remote support with proactive 24/7 monitoring. Complete management of your company's IT infrastructure through RMM Central by BrentaSoft.
The IT partner for your business
With more than 15 years in IT, I provide support services aimed exclusively at businesses. I manage the whole IT estate proactively, catching problems before they start costing you productivity.
I use RMM Central, the BrentaSoft platform that brings TacticalRMM and RustDesk together in one dashboard. Tailored SLA contracts give you firm response times and priority support when you need it.
Remote Support
Immediate assistance through RustDesk
24/7 Monitoring
Proactive checks with TacticalRMM
SLA Contracts
Guaranteed response times
Monthly Fee
Costs that are predictable and controlled
RMM Central by BrentaSoft
One unified platform for managing the whole of your company's IT infrastructure.
Built by BrentaSoft
One Unified Dashboard for IT Managers
RMM Central brings remote access, monitoring and ticketing together in a single self-hosted platform: full control of your data, strong security and complete customisation for your business.
The tools we use
RMM Central builds on the best open-source technology for monitoring and remote support.
TacticalRMM
Remote Monitoring & ManagementA professional RMM platform for managing and monitoring every company device from one central panel, so problems get dealt with before they cost you any productivity.
- 24/7 monitoring - continuous checks on CPU, RAM, disk and network, with automatic alerts
- Automatic alerts - email and Telegram notifications for anomalies and critical issues
- Patch management - automatic, scheduled Windows updates
- Full inventory - a detailed catalogue of installed hardware and software
- Automation - maintenance scripts that run on their own
- Monthly reports - a detailed picture of the state of your infrastructure
RustDesk
Secure remote controlOpen-source remote control software, self-hosted on our own servers for maximum privacy and security. No data passes through third-party servers, so your company information stays entirely confidential.
- End-to-end encryption - connections protected to the highest standards
- Our own server - no data on third-party infrastructure
- Real-time intervention - immediate help with nobody having to travel
- File transfer - fast, secure document exchange
- Multi-monitor - full support for multi-screen setups
- Cross-platform - a lightweight client for Windows, Mac and Linux
What I can do for your business
Complete IT services to keep your infrastructure running and secure.
Remote Support
Immediate help through RustDesk, solving problems in real time with no waiting and no travel.
Proactive Monitoring
TacticalRMM watches every device around the clock, heading off problems before they disrupt work.
Scheduled Maintenance
Automatic updates, regular backups and system housekeeping on an agreed schedule.
Endpoint Security
Managed antivirus, firewall, security policies and ransomware protection on every workstation.
Workstation Management
Setting up new machines, migrating data, configuring them and securely retiring the old ones.
IT Consulting
Infrastructure planning, hardware and software selection, and a technology roadmap.
How onboarding works
A structured way of taking over your company's IT management.
Consultation
We go through your company's IT needs together and agree the objectives.
Setup
I install the TacticalRMM agent on every device and configure RustDesk.
Monitoring
Proactive 24/7 monitoring begins, with automatic alerts and scheduled maintenance.
Support
Immediate remote help, or an on-site visit, according to the agreed SLA.
A plan for every size of business
Contracts tailored to the number of workstations and what your company actually needs.
Small Businesses
- Baseline TacticalRMM monitoring
- RustDesk remote support
- Monthly maintenance
- Email support
Mid-Sized Companies
- Advanced 24/7 monitoring
- Priority support
- A guaranteed SLA
- Detailed monthly reports
Enterprise
- A bespoke solution
- A dedicated account manager
- Premium SLA
- On-site visits included
What people say
What people who chose to work with me have to say.
Want your company's IT to be simpler to run?
Get in touch for a free consultation. We'll go through what your business needs and I'll recommend the right setup.
Book a Free Consultation